We here at Shem, Inc. believe strongly in our products, and as part of that belief, we warranty our products against all manufacturer’s defects (workmanship and or materials) for a period of 30 days from the date of customer purchase (we extend this guarantee to the original invoiced customer only). This warranty also applies only when the product is used under normal conditions for which the product is designed, and does not apply to damage related to accident, misuse, improper care, negligence, and normal and/or excessive wear and tear. If you have any items that need to be returned, please sent an email to CustomerService@shem-inc.com for your authorization and the return shipping instructions.
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