SHIPPING AND PAYMENT:
We ship to all 48 of the United States via UPS Ground or USPS Mail.
AK, HI, GU, VI, PR, PO Boxes, Military address/base,APO/FPO, Canada, or international customers, please contact us for your shipping rate before ordering.
INTERNATIONAL SHIPPING:
All international customers MUST contact us prior to ordering to make sure that you have a shipping price quote ahead of time since much higher shipping charges apply to certain locations. We now require that all Canadian PayPal customers include a confirmed address and phone number if making payment by PayPal. Please include the phone number when submitting PayPal payment and make sure the Canadian shipping address is a confirmed PayPal address.
Some products may be prohibited for import into your country, it is advised to contact your local customs official regarding to country's custom regulations.
Your government, on shipments from outside your country, may impose import duties, tariffs, taxes, or other importation fees. These charges (if any) are the buyer's sole responsibility. Shem-Inc will NOT be responsible for any taxes, duties, tariffs, or importation fees levied by countries outside the United States on products shipped to its customers. In the event a customer refuses to pay these fees, or refuses to take possession of a shipment, which has been shipped in good faith to a customer outside of the United States, the customer shall be solely responsible for all costs associated with the return of the shipment to Shem-Inc. The initial shipping charges will be non-refundable. These expenses will be deducted from any refund due them upon the safe return of the shipment.
SHIPPING & PAYMENT:
PayPal, Money Order, Cashier's Check, Personal Check
International (Non US or Canada) buyers will be required to pay via PayPal.
PAYPAL:
Our preferred method of payment! A direct link to PayPal will be provided upon completion of your order.
SALES TAX:
7% sales tax is applied to all orders shipped to RI.
PICKUP NOT AVAILABLE.
SALES TERMS AND CONDITIONS:
All sales are FINAL. No refund or exchange. If any products are determined to be defective on arrival, they will be replaced or repaired at Shem-Inc's discretion within 7 business days from the date on which the product was received. Defect on arrival products, Deviations, Short-shipments must be reported within 7 business days from delivered date. No replacement will be issued after 7 business days from delivered date. Any damage on the products which resulted from mishandling or product abuse will have the warranty voided immediately. Please see below section for further information about how to return the defective product.
RAN:
If any products are determined to be defective on arrival, they will be replaced or repaired at Shem-Inc's discretion within 7 business days from the date on which the product was received. This warranty is limited to the original buyer and is not transferable to anyone else.
Before returning any product, you must first obtain a Return Authorization Number (RAN) number by email to CustomerService@shem-inc.com. NO returns of any type will be accepted without a RAN number. Please have the following information included in the mail:
• customer name
• sales order number
• the nature of the problem
A RAN number is valid for 10 days from the day it was issued. Returned products sent without a RAN number visible on the outside of the shipping box, or with an outdated RAN number may be refused. The customer is responsible for all shipping charges and risk of loss on the return shipments. We highly recommend the use of reputable carriers capable of providing proof of delivery as well as insuring your shipment.
Disclaimer:
Buyer represents that they are at least 18 years of age and understand their local laws regarding the purchasing, ownership, possession and use this item. It is the responsibility of the buyers to maintain that they are of legal age to purchase and receive shipment of this item as defined by the laws of their state and/or city at the buyers named address and that the item may be legally sold in the state and/or city at the bidder's named address as defined by the laws of their state and/or city.
Shem-Inc is not responsible for any injury, loss or loss of life due to the sale and use of this item. Buyer assumes all legal and financial liability and indemnifies Shem-Inc, against any legal and/or financial actions.
